Senior Manager - HR Operations & Admin

Senior Manager - HR Operations & Admin

Dubai, UAE

AED 25,000+family benefits

The jobholder will oversee all HR operational and administrative functions, ensuring compliance, efficiency, and a seamless employee experience. The role manages the entire employee lifecycle, performance management, engagement, compliance, and policy governance to support organizational goals.

HR Operations & Administration

• Manage day-to-day HR operations, including onboarding, transfers, promotions, and exits.
• Oversee payroll, benefits, attendance, and HR data management.
• Maintain accurate employee records and ensure confidentiality.
• Partner with Administration and IT for office operations and resource planning.
• Drive process improvements and maintain up-to-date SOPs aligned with quality standards.

Employee Relations & Performance Management

• Lead onboarding and offboarding processes to ensure smooth employee transitions.
• Manage performance management systems, ensuring timely reviews and goal alignment.
• Advise managers on employee relations and handle sensitive matters discreetly.
• Ensure compliance with labor laws and company policies in all employee matters.

Governance, Reporting & Compliance

• Ensure HR policies comply with legal and organizational standards.
• Generate and analyze HR metrics to support strategic decisions.
• Manage HR audits, data integrity, and risk assessments.
• Partner with leadership to implement HR strategies aligned with business needs.

Organizational Development & Leadership

• Recommend improvements in organizational design and staffing efficiency.
• Enhance HR processes through automation and technology.
• Administer compensation, benefits, and engagement programs.
• Represent HR in cross-functional initiatives and lead continuous improvement efforts.

Qualifications & Experience

• Bachelor’s degree in Human Resources or related field (Master’s preferred).
• Minimum 10 years of HR experience, with strong exposure to operations and administration.
• In-depth knowledge of labor laws, HR systems, and modern HR practices.
• Proven leadership, interpersonal, and analytical skills.
• Ability to manage multiple priorities with professionalism and discretion.