Business analysis & opportunity identification
- Support enterprise-wide assessments by gathering data, analysing trends, and preparing reports to highlight AI-enabled and transformation opportunities.
- Assist in the identification, prioritisation, and validation of use cases that address cost, risk, efficiency, and commercial performance.
- Coordinate with external AI partners and internal technology teams on pilots and proof-of-concepts, documenting outcomes and lessons learned.
- Prepare draft business cases, value realisation frameworks, and presentations to support investment and roadmap decisions.
- Conduct industry research and benchmarking, compiling insights to inform performance standards
- and best practice adoption.
Programme delivery & management
- Provide day-to-day support in the mobilisation and delivery of transformation programes, tracking timelines, budgets, and deliverables.
- Maintain programme documentation, dashboards, and governance packs to monitor programe health and progress.
- Coordinate activities across business, technology, finance, and operations teams, ensuring smooth information flow in a matrixed environment.
- Apply project management and change management methodologies to support delivery quality and adoption.
Stakeholder Engagement & Change Management
- Prepare materials for executive briefings, stakeholder workshops, and steering committees.
- Capture feedback, track actions, and follow up with stakeholders to maintain alignment on programme objectives.
- Support communication efforts by simplifying technical information into practical, actionable updates.
- Assist with organizational readiness initiatives, training sessions, and capability-building activities during change programmes.
Data-Enabled Business Solutions
- Work with the enterprise data platform and analytics teams to collect and interpret data, highlighting opportunities for improvement
- Track and report on real estate-specific performance metrics (e.g., occupancy, yields, lifecycle costs) to link outcomes with business performance
- Document business requirements and ensure they are communicated clearly to technology and operations teams for implementation
- Support adoption of technology solutions by monitoring compliance, usability, and operational integration.
- Assist in embedding change management practices and project management tools to strengthen adoption and benefit realization.