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Senior Project Manager
Qualifications & Experience:
- 8-15+ years in Project / Delivery / Program Management
- 5+ years leading Agile custom software development projects
- Experience managing multiple projects or programs in parallel
- Strong background in enterprise or government environments
- Hands-on experience with vendor and multi-team delivery models
- Mandatory tools: Azure DevOps and/or Jira
- Preferred certifications: PMP, CSM/PSM, SAFe, ITIL
- Own full project lifecycle: intake, discovery, planning, execution, release, and post-production support.
- Manage multiple parallel projects including digital applications, integrations, enhancements, and BAU work.
- Lead Agile, Kanban, and Hybrid delivery models pragmatically based on project needs.
- Establish delivery governance, RAID logs, dashboards, KPIs, and Steering Committee reporting.
- Manage stakeholders across business, IT, security, architecture, DevOps, and vendors.
- Manage vendors with clear SLAs, milestones, acceptance criteria, and escalation models.
- Ensure quality-first delivery with clear Definition of Done, testing readiness, release notes, and rollback plans.
- Use Azure DevOps and/or Jira for backlog management, metrics, traceability, and reporting.
- Delivering enterprise-grade web/mobile applications
- Managing multi-team software development programs
- Working with distributed or cross-functional Agile teams
- Experience with Azure DevOps, Jira, GitLab, or similar tools.
- Strong knowledge of SDLC, microservices, APIs, integration patterns.
- Understanding of UX/UI processes and user-centric design.
- Understanding of DevOps practices and CI/CD pipelines.
- Knowledge of ERP/CRM systems (SAP, Oracle, Dynamics, Salesforce, etc.) is a plus.
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