Senior Sales Associate

Job Description

• Displaying enthusiasm & providing superior customer service
• Understanding customer needs and queries about products, prices and services
• Advising customers on product ranges best suited to their needs
• Achieving the sales target and focus on increasing sales by using advanced sales techniques
• Focusing on upselling/cross-selling
• Maintaining customer relationships in order to build long-term brand loyalty
• Handling new launches, promotion of products and visual merchandising
• Ensuring stock replenishment at all times
• Maintaining general cleanliness, hygiene standards and visual displays
• Implementing CRM at the store level and providing relevant feedback
• Coordinating with customer care center for after-sales service
• Generating daily sales report
• Following all company procedures in ordering, cash handling and other common practices

profile

• Graduate with a Diploma in business administration, sales or related courses
• Selling experience of at least 2 years, preferably in the high-end segment in retail or hospitality
• Excellent communication (including spoken and written English)
• Strong selling skills & customer-oriented
• Confident, friendly & engaging personality
• Well-mannered and polite
• Immaculately groomed & physically fit
• Good numerical ability and IT skills

What are we looking for?

• Candidates from Luxury Retail, Fashion Retail, aviation, and Hospitality industry backgrounds
• Age range 22 to 28 years
• Excellent communication skills
• Immaculate grooming and presentation
• Healthy BMI ranges (below 25)