Senior Sales Coordinator

The Senior Sales Coordinator will support the sales team by being the first point of contact for new and existing one-off client queries, with a particular emphasis on one-off quotes for all transport modes and services offered by the organization to meet the client’s requirements. This role will require attention to detail and experience in sales administration in a fast-paced environment.

• Job Location: 2nd Floor, One Expressway, Gulberg Greens Interchange, Islamabad Highway.
• Job Timing: In Summers, 12:30 PM to 9:30 PM, In Winters, 01:30 PM to 10:30 PM (PST)

Note: A hefty sales bonus, in multiples of achieved targets, is available!

Job Responsibilities:

To generate spot rates and provide freight quotes to approaching clients promptly on the Air, Sea, and Road shipments, both on the import and export side;

To raise quotes on a pattern set in the system and provide revised estimates where required in follow-up to the process on terms and conditions advised by the line manager;

To do active follow-up with clients over phone calls and emails for securing immediate quote approvals and passing on the same to operations with active monitoring;

To take assistance from operations for finalizing quotes and approaching clients accordingly for taking additional approvals for reconciliation before reaching the final settlement;

To create and maintain a relationship with both clients, prospects, and Key Account Managers, and to work closely with freight and other departments to resolve customer queries and be in a position to take up rate negotiations;

To do Day-to-day quote management and follow up for closing business and working with internal teams to resolve clients’ issues on priority;

To handle maintenance of current customers, doing analysis of current lanes to assure we are competitive, providing excellent service, and soliciting for more business from customers;

To keep a check on current rates in the marketplace offered by competitors and recommend the changes to the administration accordingly to ensure a competitive advantage;

To make the data entry and ensure accuracy of data in Cargowise CRM and other programs as used by the team internally;

To maintain a log of freight expenditures for preparing improved sales quotes so that the new clients can enjoy worry-free budgeted deliveries without any escalations;

To maintain a log of shipment pricing based on common types and apply filters to accept or reject shipments for quote as per global trends and company policy;

To produce content and sales campaigns via Cargowise CRM and work with the sales department to promote offers and target markets to attract new customers, suppliers, and business partners.

Job Requirements:

Experience with transportation and logistics industries (Preferred)

Awareness of the Freight Forwarding industry (Preferred)

Previous sales experience of dealing with Sales/Spot Quotes

IT literate with good communication skills

Experience of working in a proactive sales role, either on the phone or face-to-face

Education and Qualifications:

Bachelor’s degree in supply chain operations, freight, accounting, data management, or related field;

English fluency with strong written communication and interpersonal skills to deal with customer service;

Advanced ability to work comfortably with Microsoft Office software, specifically Word, Excel, and PowerPoint.

Benefits

1. Permanent Job

2. Emergency Health Cover

3. Free Gym Membership

4. Sports Activity / Team Events

5. Staff Tours

6. Team Dinners

7. Provident Fund Facility

8. EOBI

9. Annual Appraisal / Salary Increments

10. Career Promotion Ladder

11. Conducive Working Environment

12. Opportunities for Professional Development/Training and Career Growth

13. Supportive and Collaborative Work Environment.

Intercargo Logistics UK Ltd is an equal opportunity provider with no belief in discrimination based on religion, caste, creed, color, origin, or gender. Female candidates are encouraged to apply as they will be given due preference based on the experience relevance for this job.

Pay: From Rs65,000.00 per month

Experience:

• Freight Forwarding Sales : 2 years (Required)

Work Location: In person