Senior Salesforce Developer

Salesforce Developer – Service Cloud (Call Center / Genesys Integration)

Location: Remote (California residents only)
Duration: Contract through September 14, 2026 - 25 weeks
Compensation: Up to $85/hr W2

We are seeking an experienced Salesforce Developer with strong hands-on experience implementing Salesforce Service Cloud in a call center environment. This role will focus on configuring and enhancing call center functionality, including integration with Genesys CCaaS and supporting Service Cloud Voice.

Key Responsibilities

• Implement and enhance Salesforce Service Cloud solutions
• Configure Call Center functionality including call pop, softphone, click-to-dial, and queue routing
• Support Genesys CCaaS integration for inbound call handling
• Perform regression testing before and after deployments, particularly around Service Cloud Voice
• Collaborate with cross-functional teams to ensure seamless system performance and call center operations

Required Experience

• Hands-on Salesforce Service Cloud implementation experience
• Salesforce Call Center configuration experience (including CCaaS integration)

Preferred Experience

• Genesys Cloud CTI Adapter
• Salesforce Service Cloud Voice
• Health Cloud or Salesforce experience within a healthcare setting

Desired Certifications

• Salesforce Administrator
• Salesforce Service Cloud

If you are a California-based Salesforce professional with strong call center integration experience and are interested in a long-term contract opportunity, we’d love to connect.

Job Type: Contract

Pay: $85.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Are you located in CA? Only California residents will be considered.

Work Location: Remote