Senior Sea Freight Operations Executive

Key Roles & Responsibilities:

• Manage end-to-end sea freight import and export operations for FCL and LCL, ensuring smooth coordination from booking to final delivery.
• Monitor shipment milestones, vessel schedules, and ensure timely execution of all operational tasks.
• Handle carrier bookings, follow up on schedules, transit times, and freight validity.
• Ensure accuracy of documentation including BL drafts, SI, MBL/HBL, invoices, packing lists, COO, and other required documents.
• Ensure compliance with customs rules, DG shipping requirements, port regulations, and company SOPs.
• Coordinate with CHA teams for BE/BOE filing, documentation approvals, and D/O release.
• Communicate with customers regularly, provide shipment updates, resolve service issues, and maintain high service standards.
• Liaise with shipping lines, NVOCCs, transporters, warehouses, CFS, and CHAs for seamless operations.
• Negotiate with carriers and vendors for competitive freight rates, free time, and operational support.
• Prepare and verify job costing, vendor bills, customer invoices, and ensure correct margins.
• Monitor operational expenses and work towards improving cost efficiency and profitability.
• Handle escalations related to delays, port/CFS issues, detention/demurrage, or documentation errors.
• Take corrective actions and recommend improvements in SOPs where necessary.

Requirements:

• 4-6 years of experience in sea freight operations within a freight forwarding company.
• Strong understanding of carrier processes, port operations, customs regulations, and international shipping practices.
• Excellent knowledge of Incoterms, BL procedures, FCL/LCL operations, and end-to-end sea freight workflow.
• Strong communication, customer handling, and negotiation skills.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹58,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time

Work Location: In person