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Senior Specialist Vendor Operations

JOB_REQUIREMENTS

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What You ll Do

  • Lead expansion of shopper and vendor management best practices across the region
  • Support local and regional teams to improve operational metrics and vendor success
  • Track and enhance operational processes such as vendor onboarding, catalog audits, inventory integrations, and picker performance
  • Assist local markets with execution of operational initiatives and processes
  • Monitor compliance with BAU processes and escalate gaps when required
  • Own and maintain reporting, documentation, and SOPs for operational functions
  • Develop and track SOPs for BAU processes including device allocation and uniform ordering
  • Solve recurring market issues using established procedures or by recommending process improvements

Candidate Requirements

  • Minimum 3 years of experience in operations, preferably within vendor or grocery logistics
  • Strong understanding of vendor operations and workforce management
  • Ability to document processes, create guidelines, and support implementation
  • Skilled at analyzing data to identify key insights and operational trends
  • Confident in issue resolution, escalation management, and proposing improvements
  • Knowledge of grocery or retail operations is a strong advantage
  • High sense of ownership, detail orientation, and eagerness to learn

Why Join Us

  • Be part of Talabat s rapidly growing Local Shops vertical across multiple MENA markets
  • Work in a fast-paced, innovative environment shaping the future of non-food e-commerce
  • Competitive compensation and growth opportunities within Talabat and Delivery Hero s global network
  • Collaborate with diverse teams across countries and functions
  • Exposure to operational excellence practices and regional projects

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