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Division: COO

Department: Information technology

Sub-department: Data Center Infrastructure Services

Unit: Data Center


Job Responsibilities:

Data Center Operations:

  • Monitor the data center environment, including temperature, power, and humidity levels, and take appropriate actions to maintain optimal conditions.
  • Maintain data center infrastructure, including servers, storage systems, networking equipment, and related components.
  • Plan and execute equipment installations, upgrades, and decommissions, ensuring minimal disruption to services.
  • Implement and maintain effective security measures and protocols to safeguard data center assets and protect against unauthorized access.


Virtual Infrastructure Management:

  • Maintain virtualization technologies, including VMware and private cloud (VCF) environments.
  • Plan and implement virtual infrastructure upgrades, patches, and enhancements.
  • Monitor virtualization performance and capacity, identifying and resolving issues to ensure optimal resource utilization.


Storage Systems and Backup Management:

  • Maintain different types of storage systems, including SAN, NAS, and block storage.
  • Implement and maintain backup solutions to ensure data integrity and recoverability.
  • Coordinate with vendors to procure and deploy storage systems and backup infrastructure.


Infrastructure Planning and Projects:

  • Plan and implement strategies to optimize resource utilization, including space, power, and cooling requirements.
  • Participate in infrastructure planning and expansion projects, ensuring the scalability and efficiency of the data center.


Disaster Recovery and Business Continuity:

  • Develop and maintain comprehensive disaster recovery (DR) plans and procedures, including regular testing and updates.
  • Coordinate and execute DR drills and exercises to validate recovery capabilities and identify areas for improvement.
  • Collaborate with relevant stakeholders to ensure critical systems and data are adequately protected and recoverable in the event of a disaster.
  • Ensure the availability and effectiveness of backup and replication systems.


Capacity Planning and Resource Management:

  • Monitor and analyze data center capacity and performance metrics, identifying potential bottlenecks and making recommendations for improvements.
  • Collaborate with stakeholders to understand business requirements and forecast future data center needs.
  • Plan and implement strategies to optimize resource utilization, including space, power, and cooling requirements.
  • Maintain inventory and asset management systems, ensuring accurate tracking of equipment and software licenses.


Minimum Qualification:

  • Education: Bachelor's degree in IT, Computer Science, or a related field.
  • Experience: A minimum from 3 to 5 years of experience in data center management
  • Virtualization Expertise: Proven expertise in virtual infrastructure, including VMware and OpenShift.
  • Storage Management: Experience in various storage systems, including SAN, NAS, and Block Storage from Dell & HP.
  • Backup Systems: Familiarity with backup systems and disaster recovery planning.
  • HCI Experience: Hands-on experience with hyper-converged infrastructure, with a focus on Nutanix and VXRail.
  • Security Knowledge: Understanding of security measures and compliance requirements for data centers.

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