Qureos

FIND_THE_RIGHTJOB.

Service Coordinator

JOB_REQUIREMENTS

Hires in

Not specified

Employment Type

Not specified

Company Location

Not specified

Salary

Not specified

Metro Building Services, headquartered in Mississippi with locations in Louisiana, Metro Mechanical, is a full-service commercial HVAC/Mechanical systems provider that offers Design, Fabrication, Installation, Service, and Maintenance for HVAC, Plumbing, and Building Automation.

We are looking for a Service Coordinator to join our Hammond, LA team!


Main Responsibilities:

  • Greet all visitors courteously, determining their needs and directing them to the proper departments.
  • Dispatch service technicians and schedule team labor for maintenances and/or repairs.
  • Gather required service work order information to include but not limited to: Customer information such as company name, contact name, address, and phone number; Equipment/unit information; Requested repair, complaint, and/or failure.
  • Gather details such as operating conditions at the time the complaint/failure occurred.
  • Process work orders from beginning to final review to include verbiage and tool/misc./part changes.
  • Provide administrative support to team members as needed.
  • Assist and support other team members when needed or in their absence.
  • Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and co-workers.
  • Maintain company confidentiality.
  • Attend and participate in all meetings, training, and activities as required.
  • Stay apprised of new techniques relevant to the work being performed; achieve and maintain technical competency.

Preferred Experience:

  • At least 2 years of experience in the HVAC industry, preferably in dispatching or equivalent.
  • At least 1 year of customer service experience.


APPLY TODAY!

© 2025 Qureos. All rights reserved.