Service Desk Application Engineer II

Education & Experience

Education

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience

• 5-7 years of experience in software development, system analysis, and application support.
• Proven experience in designing, developing, and managing software tools and subsystems.

Technical Skills

• Proficiency in formal specifications, data flow diagrams, and CASE tools.
• Strong understanding of software development methodologies and techniques.
• Familiarity with software configuration management processes and tools.

Preferred Attributes

• Excellent problem-solving and analytical skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Commitment to continuous learning and staying updated on emerging software technologies.

Certifications

• ITIL certification v4 preferred.

Security Clearance

• Ability to obtain Public Trust clearance.

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

• Potential hybrid work available for this position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at

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