Tata Consultancy Services (TCS)

<div></div><div><div><div><p>Service Desk. Service Desk Lead
</p></div></div><div><div><div><b>Location</b></div>
<div>Hyderabad</div>
</div><div><div><b>Job Function</b></div>
<div>IT INFRASTRUCTURE SERVICES</div>
</div><div><div><b>Role</b></div>
<div>Analyst</div>
</div><div><div><b>Job Id</b></div>
<div>390020</div>
</div><div><div><b>Desired Skills</b></div>
<div>Service Desk</div>
</div></div><p>Desired Candidate Profile
</p><div><div><b>Qualifications</b> : BACHELOR OF ENGINEERING</div></div></div><div></div>

Overseeing daily operations of the service desk in a dynamic IT infrastructure environment, the Service Desk Lead ensures superior technical support for end users, troubleshooting issues and guiding a team to deliver responsive solutions. This pivotal role enhances productivity across departments by resolving incidents efficiently while fostering continuous improvement within the technology landscape.

Service Desk Lead

Service Desk

IT Infrastructure

Incident Management

Ticketing Systems

Customer Support

Problem Resolution

Join Tata Consultancy Services (TCS) and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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