Qureos

FIND_THE_RIGHTJOB.

Service Desk Support Officer

  • Entertaining technical Complaints of Customers and Employees.
  • Generate ticketing number of complaint and assigned it to relevant support engineer.
  • Respond to technical queries via email, online chats, over the phone, or in person.
  • Follow up with customers to ensure satisfactory service.
  • Working with support engineers to ensure customer support with superior service.
  • Make follow-up calls/emails to customers for additional assistance and updates.

Experience: 1 year of relevant experience

Qualification: Inter/Diploma in IT/ BCOM/Graduation

Job Type: Full-time

Work Location: In person

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