Service Excellence Coordinator

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Service Excellence Coordinator | MAF LifeStyle | Excellence and Compliance

ROLE SUMMARY

The Service Excellence Coordinator is responsible for raising Purchase Requisitions and Purchase Orders for all none merchandise products and services within Majid Al Futtaim Lifestyle and maintain a clear and updated tracker for all purchasing orders per department. The role is to ensure the standard process is followed and centralized.

ROLE PROFILE

• Raise Purchase Requisitions and Purchase Orders for non-merchandise products and services requests (Operations, IT, Finance, Marketing, HC etc.)
• Complete Goods Received Note in the system upon confirmation of services goods receipt.
• Generate Sales Orders for all packaging intercompany transfers.
• Create consumables products item code in the system inventory as and when required.
• Raise requests and follow up the requests related to vendor management.
• Maintain updated tracker of all Purchase Requisitions and Purchase Orders raised.
• Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy
• Work closely with all internal departments and external suppliers to build and develop professional working relationships.

REQUIREMENTS

• Graduate in business administration or related field.
• 2-3 years’ experience in an admin role.
• Retail industry experience is preferred.
• English fluency.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.