Service Planner, I

Under general supervision, creates, updates, and maintains SAP sales orders for Product Service Line (PSL) Service Coordinator. Focuses on minimizing sales order day sales outstanding. Support the Service Coordinators through specific processing of order to cash, plant maintenance and procurement data entry. Responsible for daily inventory commitment and reconciliation. Troubleshoots & resolves SAP order to cash issues. Work with resource planners in maintaining accuracy of scheduling board and the dispatching of jobs in SAP. Work with resource planners, plant maintenance, and accounting teams to resolve scheduling issues. Creates requisitions as required and supports processing and transfer of cost to a sales orders or MBU. Creates standing maintenance orders to assign sundry item cost to mobile business unit (MBU). Skills are typically acquired through a high school diploma or similar education and 2 years experience in PSL. Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations. Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines. Promotes and takes an active part in the quality improvement process.