Service Support Representative

We are looking for a dedicated and customer-focused Service Support Representative to join our growing team. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a professional attitude while assisting customers and maintaining high service standards.

Job Responsibilities:

• Handle customer inquiries through calls, chats, and emails professionally
• Provide accurate information regarding company services
• Resolve customer complaints and concerns efficiently
• Maintain customer records and follow up when required
• Coordinate with internal departments for issue resolution
• Ensure customer satisfaction and positive client experience
• Meet daily and monthly performance targets

Requirements:

• Excellent verbal and written communication skills
• Strong interpersonal and customer handling abilities
• Basic computer and MS Office knowledge
• Ability to work in a fast-paced environment
• Fresh candidates and experienced both are encouraged to apply
• Prior CSR/BPO experience will be considered a plus

Benefits:

• Competitive salary package
• Professional working environment
• Career growth opportunities
• Training and development sessions

Pay: Rs70,000.00 - Rs80,000.00 per month

Work Location: In person