ServiceNow ITOM Tester-7

San Francisco, California 94016 Posted March 12th, 2026

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Job Type: Full Time

Job Category: IT

Job Description

Job Title: ServiceNow ITOM Tester

Location: San Francisco, CA

Job Description:

We are looking for a ServiceNow ITOM Tester to join our team in San Francisco, CA. The ideal candidate will have hands-on experience with ServiceNow ITOM modules and Azure, performing testing and validation to ensure high-quality IT operations.

Key Responsibilities:

• Develop and execute test plans, test cases, and test scripts for ServiceNow ITOM modules.
• Perform functional, integration, regression, and performance testing for ITOM components.
• Validate integrations between ServiceNow and external tools such as SolarWinds, Splunk, Dynatrace, Azure, and AWS.
• Ensure CMDB data accuracy, integrity, and reconciliation.
• Track defects in JIRA and report QA metrics.
• Utilize ServiceNow Automated Test Framework (ATF) for regression and smoke testing.
• Collaborate with developers, business analysts, and architects to identify and resolve defects.
• Participate in Agile/Scrum ceremonies and contribute to continuous process improvement.

Required Skills & Experience:

• Bachelor’s degree in Computer Science or related field.
• Hands-on experience with ServiceNow ITOM modules.
• Practical knowledge of Azure cloud services.
• Strong analytical, problem-solving, and communication skills.
• Experience in Agile/Scrum environments.

Required Skills

JUNIOR CHEMICAL TESTER

PERFORMANCE TESTERS