Shelter Manager

Position Purpose and Responsibilities:

· Supervise Case Managers and Shelter Advocates by providing ongoing feedback, training, coaching, and corrective action when necessary.

· Oversee and maintain safe practices within the shelter with staff and clients to promote best practices related to hazards and overall safety.

· Schedule Case Managers and Shelter Advocates to ensure facility coverage.

· Maintain and monitor grant reporting, and partner with Director of Residential Services or other staff as needed.

· Collaborate with volunteers to ensure they are assigned appropriate tasks to support the facility and assist clients.

· Manage shelter inventory, including cleaning supplies, grocery purchases, and ordering supplies as needed.

· Collaborate with the Director of Residential Services to provide training to other staff and outside agencies.

· Ensure all client services are delivered professionally and, in a trauma informed manner.

· Coordinate and oversee facility maintenance to ensure the shelter remains safe, clean, and compliant with licensing requirements.

· Develop and maintain partnerships with community organizations and refer clients to appropriate external services.

· Manage grant funds appropriately and maintain accurate financial and supporting documentation in compliance with grant requirements.

· Maintain and oversee confidential client files, ensuring documentation is accurate and up to date and enter data into the agency database.

· Report critical incidents to the Director of Residential Services and other relevant parties as required.

· Conduct regular check-ins with clients, facilitate mini-workshops or classes, and assist with problem-solving and goal planning.

· Oversee shelter donations and assess which items are appropriate for clients.

Position Qualifications:

· Must pass a background check and fingerprint assessment

· Fluent in both Spanish and English preferred

· Ability to identify pain points and determine solutions

· Food Handlers Permit (can obtain after hire)

· Valid driver’s license and willingness to travel

· Excellent communication skills, both written and verbal

· Can adapt to various circumstances and needs of survivors’

· Willing to complete the required 24 hours of domestic violence training as mandated by the state of Utah

Pay: $56,160.00 - $58,240.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Work Location: In person