Shift Leader

• Oversee the operations of the business during their shift, ensuring that customers receive high levels of service.
• Manage the staff team during their shift, ensuring that they are working effectively and efficiently.
• Ensure compliance with health and safety regulations and company policies.
• Handle customer complaints and resolve issues as quickly and efficiently as possible.
• Monitor stock levels and order supplies as required.
• Create and implement staff rotas and schedules to ensure adequate coverage.
• Conduct regular performance reviews with staff members.
• Liaise with other teams and departments to ensure the efficient operation of the business.

• Proven experience as a Shift Leader or in a similar role.
• Strong leadership skills and the ability to manage and motivate a team.
• Excellent organizational and time-management skills.
• Strong problem-solving skills and the ability to think on your feet.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and prioritize tasks.
• Good knowledge of health and safety regulations and company policies.
• Flexibility to work weekends and evenings as required.

• Oversee the operations of the business during their shift, ensuring that customers receive high levels of service.
• Manage the staff team during their shift, ensuring that they are working effectively and efficiently.
• Ensure compliance with health and safety regulations and company policies.
• Handle customer complaints and resolve issues as quickly and efficiently as possible.
• Monitor stock levels and order supplies as required.
• Create and implement staff rotas and schedules to ensure adequate coverage.
• Conduct regular performance reviews with staff members.
• Liaise with other teams and departments to ensure the efficient operation of the business.

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