Shift Supervisor

The Shift Supervisor at Subway is responsible for leading the team during assigned shifts, ensuring excellent customer service, food quality, and store cleanliness. This role supports daily operations by supervising staff, handling customer concerns, and making sure company standards and safety procedures are followed.

Key Responsibilities:

• Supervise and support team members during shifts
• Ensure high-quality food preparation and proper food safety practices
• Deliver friendly, fast, and accurate customer service
• Open and/or close the store, including cash handling and register balancing
• Assign tasks, monitor performance, and help train new employees
• Maintain cleanliness and organization of the store
• Handle customer questions or complaints professionally
• Ensure Subway policies and procedures are followed at all times

Qualifications:

• Previous experience in food service or customer service preferred
• Leadership skills and ability to motivate a team
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Flexible availability, including nights, weekends, and holidays

Skills:

• Team leadership
• Time management
• Customer service
• Attention to detail
• Reliability and responsibility

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Experience:

• Restaurant Management: 1 year (Required)

Work Location: In person