Shipping & Logistics Specialist (International Freight & Carrier Management)

Job Summary:

We are seeking an experienced Shipping & Logistics Specialist with a strong background in international freight and carrier management, especially shipping from Asia (e.g., China) to Europe (e.g., UK). The ideal candidate will be responsible for planning, managing, coordinating, and optimizing the movement of goods - ensuring timely delivery, compliance with global trade regulations, and cost-effective carrier use.

Key Responsibilities: International Shipping & Carrier Coordination

• Manage end-to-end international shipments (air, sea, and courier) from Asia to Europe and other global regions.
• Coordinate with major carriers (UPS, DHL, FedEx, DPD, etc.) to secure competitive rates and reliable service.
• Track and monitor shipment status and proactively resolve delays or exceptions.

Documentation & Compliance

• Prepare and validate all necessary export/import documentation (commercial invoices, packing lists, bills of lading, AWBs).
• Ensure compliance with customs, trade regulations, and duties/tariffs for relevant countries (especially China and UK).
• Collaborate with customs brokers and freight forwarders.

Cost Control & Carrier Selection

• Analyze carrier costs, delivery performance, and logistics KPIs.
• Develop strategies to reduce shipping expenses while maintaining service quality.
• Negotiate rates and contracts with carriers and logistics partners.

Process Improvement & Reporting

• Identify process gaps and implement improvements in shipping workflows.
• Generate regular reports on delivery performance, transit times, costs, and carrier compliance.
• Work with internal teams (operations, procurement, customer service) to enhance logistics efficiency.

Customer & Stakeholder Support

• Serve as the logistics point of contact for internal teams and external partners.
• Provide real-time shipment updates and resolution plans for escalated issues.

Experience & Expertise

• 3-5+ years of experience in international shipping, freight forwarding, or logistics coordination.
• Proven track record with China UK shipping lanes or similar international routes.
• Hands on experience managing shipments with UPS, DHL, FedEx, DPD, and other global carriers.

Skills & Knowledge

• Strong understanding of customs regulations, export/import compliance, and global trade documentation.
• Excellent organizational skills and ability to manage multiple shipments simultaneously.
• Solid analytical skills with experience reporting logistics KPIs and cost optimization.
• Proficient in logistics software, TMS/ERP systems, and carrier online portals.

Communication & Collaboration

• Excellent written and verbal communication skills.
• Ability to engage confidently with internal teams, carriers, freight forwarders, and customs brokers.

Preferred Qualifications (Optional)

• Bachelor's degree in Supply Chain, Logistics, Business, engineering or related field or proven experience and knowledge with certifications.
• Certifications in logistics (e.g., CILT, FIATA diploma).
• Familiarity with e-commerce logistics and order fulfillment workflows.