SHIPPING/RECEIVING CLERK

JOB SUMMARY: Provides support for management and responsible for transportation activities. Functions as a direct point of contact for customers, drivers, contract carriers and division employees in various departments.

ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Monitor personnel or equipment locations and coordinate service and schedules.
• Maintain accurately always described routes in process, maintain route updates, and make route changes as necessary.
• Plan all transportation activities to optimize efficiency of facilities, personnel, supplies, and equipment.
• Utilize various sources of communication for scheduling; including internet, e-mail and company phone system.
• Communicate with customers or supervising personnel to address questions, problems, or requests for service or equipment.
• Prepare daily work and run schedules.
• Document both positive and negative driver performance on prescribed forms.
• Check paperwork prepared by drivers for accuracy and completeness, coordinate paper flow, maintain records, and analyze systems for process improvement.
• Assist with ensuring that all shipments follow DOT rules and regulations governing drivers, interstate shipping and all other applications.
• Prepares and produces department reports as necessary, including Bill of Lading and Loading Sheets.
• Assists with investigations into the causes of damage or shortages in consignments or overcharges for freight or insurance.
• Maintains a positive work atmosphere by behaving and communicating in an effective manner with customers, co-workers, clients and supervisors
• Performs other job duties as assigned by supervisor

COMPETENCIES:

• Problem Solving/Analysis
• Customer/Client Focus
• Results Driven
• Flexibility

QUALIFICATIONS:

• High School Diploma
• 2 Years of Dispatch Experience and/or CDL Driving Experience
• PC skills, preferably with Windows based software including MS Word 6.0 and Lotus 5.0
• Excellent communications skills, both verbal and written.
• Ability to manage difficult situations and diffuse conflicts with customers

WORK REQUIREMENTS:

• Seldom lift and/or move up to 30 pounds
• Sitting, typing, bending, stooping, reaching, seeing, hearing, speaking.
• Contribute to a positive and productive work environment Conform and abide by all regulations, policies, work procedures and instructions
• Conform to all safety rules and use all appropriate safety equipment

SAFETY:

This is not a safety-sensitive position. A safety-sensitive position has been defined as one where the employee’s responsibilities impact on the health and safety of themselves, coworkers and / or the public (in this case the end-user of our product). All production and production support positions fall into this category. Sunsteel is committed to a safe, drug-free workplace. A pre-employment drug screening must be passed and continued random drugs screening will be administered if employment is offered – no exceptions.

BENEFITS:

Medical, Dental, Vision, Life Insurance, Disability Insurance, 401k (with match), Paid Time Off, gym reimbursement and other benefits

SunSteel is an equal opportunity employer and does not discriminate based on race, color, creed, national origin, sexual orientation, religion, age, disability, or any other legally protected status.

Pay: $17.13 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person