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SMEs Enterprise Assistant Relationship Manager (3794)
Job Accountabilities
- Collect and analyze the data of potential and existing clients to prepare the needed credit packages in addition to periodically following up on the grated credit facilities and ensure reviewing its annual renewal procedures
- Grow current business, maximize customer penetration and meet set business plan though conducting sales meetings with targeted clients jointly with the relevant Area Managers
- Attract new SMEs companies to maximize the Banks liabilities, assets and trade finance as well as cross selling.
- Closely monitor the past dues report and review the report against EGBANK credit and legal policies and report any anomalies to the SMEs Enterprise Area Manager to take the necessary action.
- Acting and consolidating the role of the first line of defense in being fully aware of the transactions that take place on the clients’ accounts and taking the necessary measures in the event / occurrence of something tainting the use of facilities for other than the purpose and documenting this in the SME sector work procedures manual
- Prepare the credit facility report and follow up on granted credit facilities and review its annual renewal procedures.
- Conduct necessary calls to the SMEs customers to ensure that granted facilities are utilized in agreed upon purposes in addition to educating clients about the obligation to use the credit facilities for the purposes mentioned in the credit approval, and clearly explain the drawbacks of any violation to the facility usage
- Follow up on the SMEs customers’ requests and instructions and liaise with the back office and all the support units for transactions processing to ensure customers’ requests are timely processed as per the SMEs SOP guidelines
- Handle all queries about the SMEs customers received from the other departments and channels to ensure that customer queries are handles appropriately and closed
- Support the SMEs RM / Senior RMs with the update of the SMEs customers data & KYC to develop & improve the database quality
- Achieve assigned targets of Income and generate new leads for conventional facilities in order to optimize sales strategy
Qualifications and Experience:
- Bachelor’s degree of Commerce, Business administration, Economics, accounting or its equivalence.
- Minimum 2 years of relevant experience – Credit Certified
Skills:
- Good communication, negotiation and presentation skills
- Good Problem solving and ability to work under pressure
- Good basic use of Microsoft office
- Sales and target oriented
- Full awareness of bank product, services, policies, rules & regulation
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