Social Media Account Manager (Recruitment Empire)

Role Purpose :

The Social Media Account Manager at Translation Empire is responsible for managing, executing, and optimizing the company's social media presence with a strong focus on interpreting, translation services, recruitment campaigns, and public-sector communication. The role is execution-driven and requires close coordination with recruitment, operations, and creative teams to ensure consistent, professional, and compliant messaging.

Key Objectives :

• Strengthen Recruitment Empire's brand presence across social media platforms
• Support recruitment and service-based campaigns through social channels
• Ensure consistent, professional, and compliant communication aligned with language services and healthcare/public-sector standards
• Drive engagement, awareness, and qualified inquiries.
  
  

Key Responsibilities :

• Social Media Management
• Manage daily social media accounts including LinkedIn, Instagram, and Facebook (and other platforms as required)
• Create, schedule and publish content as per approved content calendars
• Ensure all posts adhere to Recruitment Empire's brand guidelines, tone of voice, and compliance requirements.
• Maintain a professional, informative, and trust-focused online presence
• Content Coordination & Execution
• Coordinate with graphic designers and content writers for post creation
• Review content before publishing to ensure:
• Accuracy of information.
• Correct terminology relevant to interpreting and translation services.
• Brand consistency and professionalism.
• Support the execution of planned campaigns and ad-hoc requests.
• Recruitment & Service Campaign Support
• Support language interpreter and translator recruitment campaigns against the language demand.
• Promote Recruitment Empire services including:
• Face-to-face interpreting
• Telephone interpreting
• Video remote interpreting
• On-demand Interpreting
• Translation services
• Coordinate campaign timelines with recruitment and operations teams
• Community & Inbox Management
• Monitor and respond to comments, messages, and basic inquiries on social platforms.
• Escalate service or recruitment-related queries to relevant internal teams
• Ensure timely, professional, and appropriate responses.
• Performance Tracking & Reporting
• Track key performance indicators such as reach, engagement, and follower growth
• Prepare weekly and monthly performance summaries
• Highlight trends, insights, and improvement opportunities
• Cross-Functional Coordination
• Liaise with recruitment, operations, and management teams
• Ensure alignment between social media messaging and operational/service realities
• Support internal stakeholders with campaign-related communication needs
  
  

Requirements

Required Skills & Competencies :

Technical Skills

• Proven experience managing business social media accounts
• Strong understanding of LinkedIn as a B2B and B2B platform
• Strong knowledge of social media analytics and reporting
• Familiarity with social media scheduling and management tools
• Bachelors Degree in Marketing, Mass Communication, Media Studies or related field
  
  

Communication & Behavioral Skills

• Strong written communication skills
• High attention to detail
• Ability to manage multiple tasks and deadlines.
• Strong coordination and stakeholder management skills
• Professional judgment in public communication
  
  

Preferred Experience :

• Experience in service-based, recruitment, healthcare, or public-sector environments
• Familiarity with interpreting or translation services (preferred but not mandatory).
• Experience working with creative teams and campaign execution.
  
  

Shift Time:

10am-7pm.

Office Location:

DHA Sector F Rawalpindi.

Work Mode:

Onsite.