Social Media Manager

About Ogilvy

Memac Ogilvy is one of the leading creative networks in MENA, with a strong presence in KSA and across the GCC and North Africa. It is part of the formidable worldwide Ogilvy network. It’s the only truly integrated comms network – with beyond Brand & Advertising, a deep PR & Influence, Social Media Performance and Customer Engagement & Digital capability under 1 P&L and under single leadership. Memac Ogilvy is about Making Brands Matter. We deliver on this by combining expert and new capabilities for modern marketing solutions (we are not a traditional advertising agency anymore) with solid project management expertise for agile and effective delivery as well as through a passionate talent agenda.

The agency is the most awarded Middle Eastern agency in Cannes as well as a big winner at the local award show Lynx. It counts around 600 staff members.

What You’ll Do

• Run mid-size accounts, providing insights-driven strategies and strengthening client relationships.
• Lead and manage a team, collaborating with cross-departmental teams (PR, Creative, Paid Social).
• Take ownership of client relationships, creating and implementing social media strategies.
• Identify and apply digital and social trends to client work, developing creative solutions.
• Guide creative ideas and deliverables, ensuring they align with brand-specific strategies.
• Lead client meetings, presenting work, insights, and aligning on overall strategy.
• Drive effective social campaign conceptualization and presentation based on deep brand and customer understanding.
  
  

Responsibilities

• Support the development of social media strategy for clients by leveraging social listening, trends, and performance figures.
• Demonstrate knowledge of analytical reporting, focusing on improving social content, platform, or performance, and explaining the "why."
• Proactively identify and integrate trending topics, memes, or GIFs into client conversations.
• Manage an extended team for projects, including planning, creative, and media teams.
• Understand social media performance basics and work with the media planning team to ensure content meets KPIs.
• Develop all monthly and quarterly reports, and benchmarking analysis, with support from a social media manager.
• Develop briefing documents for always-on and campaign performance.
• Oversee the Community Management (CM) team for clients and step into CM if required for support.
• Manage client expectations effectively.
• Plan and develop Social Media Campaigns (across digital channels, content, campaigns & connections) with various stakeholders.
• Understand business KPIs, their effects, and how to set and achieve them.
• Ensure timely and effective service delivery to clients.
• Develop presentations for clients relative to project management/programme status.
• Keep team(s) appropriately informed and involved in projects.
  
  

What You’ll Need

• A Bachelor's degree with 4-5 years of experience working within the digital/social agency space.
• Stellar written and presentation communication skills, comfortable engaging with senior brand managers and partner agencies.
• An understanding of a brand marketing mix, ensuring that social & digital strategies integrate and amplify more traditional channels.
• A glass-half-full outlook that contributes to a strong company culture and healthy business.
• Entrepreneurial spirit and passion for transforming clients' digital practices.
• Ability to identify digital and social trends and apply them.
• Demonstrated knowledge of analytical reporting and social listening.
• Ability to manage teams and collaborate cross-departmentally.
• Strong writing and editing skills.