Social Media Manager

JOB SUMMARY

We are seeking an experienced and results-driven Social Media Manager to own and scale our brand's social media presence.

This is a full-time, onsite role suited for a proactive self-starter who understands how to turn content into community and community into business results.

The Social Media Manager will be responsible for developing and executing our social media strategy across all key platforms. This includes content creation, scheduling, community management, performance analysis, and cross-functional collaboration with marketing and design teams.

PLATFORMS

Facebook | Instagram | LinkedIn | X (Twitter) | TikTok | YouTube Shorts

KEY RESPONSIBILITIES

- Develop, own, and execute a comprehensive social media strategy aligned with brand and business goals

- Create and publish platform-optimized content including posts, reels, stories, and short-form video

- Manage daily community engagement across all channels; comments, messages, and mentions

- Maintain consistent brand voice and visual identity across all platforms

- Monitor trends, platform algorithm updates, and competitor activity

- Produce regular performance reports with actionable insights and optimization recommendations

- Collaborate with marketing, design, and content teams to support campaign execution

- Plan and manage paid social campaigns as required

- Handle brand escalations and reputation management with professionalism

REQUIRED QUALIFICATIONS

- Proven experience in a social media management role (brand or agency)

- Prior experience in SaaS marketing, familiarity with SaaS buyer journeys, product-led growth content, and driving trial sign-ups or demo requests via social channels

- Solid understanding of platform algorithms and content best practices

- Excellent written communication skills and strong content judgment

- Hands-on experience with social media management and scheduling tools

- Analytical mindset with ability to report on performance and drive improvements

- Strong time management and organizational skills

PREFERRED QUALIFICATIONS

- Experience with paid social advertising (Meta Ads, LinkedIn Ads, etc.)

- Basic design or video editing proficiency (Canva, CapCut, Adobe Creative Suite)

- Exposure to influencer partnerships or brand collaborations

- Familiarity with SEO principles or broader content marketing strategy

PERFORMANCE METRICS

Engagement Rate | Follower Growth | Reach & Impressions | Click-Through Rate | Campaign Performance | Lead Generation

Job Type: Full-time

Work Location: In person