Software Applications Specialist I

The Specialist I has a depth of knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments. This position may collaborate with customers, vendors, industry consultants, and company management in order to drive results. This role supports IT projects. This position may guide and share knowledge with other IT staff.

• Maintain critical planning, monitoring, and reporting processes as well as required documentation, for the timely coordination and completion of project tasks
• Translate customer and business requirements into practical and affordable solutions
• Coordinate, direct, and lead project status meetings, confirm milestones, and ensure goals are achieved
• Ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed; provide feedback to technical resource manager on the performance of technical staff
• Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
• Leverage outside vendors, contactors, technical teams, and other departments to drive for results
• Other duties as assigned

• Accredited four (4) year degree or global equivalent in applicable field of study and five (5) years of work-related experience or a combination of education and directly related experience equal to nine (9) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner

• Accredited degree or global equivalent in Computer Science or related discipline
• Experience in computer systems or Information Technology (IT) support, with technical proficiency in operating systems and programming languages
• Strong written and verbal communication skills
• Strong interpersonal skills
• Excellent analytical, technical, planning, and organizational skills