Software Solution Executive

• Provide support to all departments in hardware, software, and network related issues.
• Configure, install, and maintain IT systems.
• Configure, install and maintain laptops and workstations.
• Ensure that there is data security enabled like two factor authentication systems.
• Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.
• Collaborate with external vendors to resolve specialise IT issues.
• Ensure passwords are not breached.
• Ensure confidential information is not moved from one workstation to another.
• Report any anomalous behaviour like data theft, identity mismatch.
• Install ERP systems on the workstations.

SKILLS REQUIRED

• Strong proficiency in trouble shooting hardware and software issues.
• Experience in managing LANs, WANs, and VPNs.
• Familiarity with system installations like laptop installations.
• Knowledge of installing different operating systems
• Must understand digital security tools like two factor authentication etc.
• Must understand Cloud Security tools.
• Knowledge of data back-ups, cloud drive handling is a big plus.
• Bachelors Degree in IT field
• should have good communication & presentation skills

Job Type: Full-time