SOHO B2B Sales Executive

We are looking for a dynamic SOHO Sales Representative to join our growing Starlink team. In this role, you will:

• Develop and manage strong relationships with Small Office/Home Office (SOHO) customers.
• Maintain a healthy sales pipeline with accurate weekly forecasts aligned to monthly revenue targets.
• Build lasting customer loyalty through exceptional service and professional interactions.
• Ensure real-time updates in the Sales Force Automation (SFA) system, including daily reports on customer visits and closed deals.
• Work closely with team leaders to guarantee timely processing and closure of customer requests.

Key Accountabilities & Responsibilities:

• Achieve Sales Targets: Consistently meet or exceed assigned quotas and KPIs.
• Upselling & Cross-Selling: Identify and pursue opportunities to offer additional products or services tailored to customer needs.
• Market Insights: Collect and report customer feedback and competitor activity to enhance product offerings.
• Customer Management: Deliver a seamless experience throughout the customer journey—from first contact to after-sales support.
• Reporting: Submit timely and accurate daily sales reports and regular performance forecasts.

Job Requirements

Education:

• Minimum: High school diploma or equivalent
• Preferred: Bachelor’s degree in Sales, Marketing, Business Administration, or a related field

Experience:

• Minimum 3 years in direct sales or other customer-facing roles
• Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
• Strong background in customer service, complaint resolution, and satisfaction improvement
• Experience with CRM platforms and sales tracking tools

Skills & Competencies

Technical Skills:

• Product Knowledge: Solid understanding of Starlink products/services and ability to communicate their benefits.
• Sales Techniques: Skilled in upselling, cross-selling, and closing deals confidently.
• CRM & Reporting: Proficient in maintaining accurate records, managing customer data, and daily activity logging.
• Pricing & Promotions: Good grasp of pricing structures and active promotional campaigns.

Soft Skills:

• Excellent communication and interpersonal abilities
• Goal-driven, proactive, and results-oriented
• Strong organizational and time management skills
• Adaptable and collaborative team player

Why Join Us?

• Be part of an innovative company delivering cutting-edge connectivity solutions
• High earning potential with uncapped commissions
• Career growth opportunities in a fast-paced, customer-centric environment
• Work with a passionate, supportive, and high-performing team