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With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Sous Chef - Pastry to join the culinary team at the One&Only The Palm Hotel in Dubai.
With the global growth of our brands, you will be an integral part of the Resort’s success, and your role will be to assist the Executive Pastry Chef to lead, manages and organize all requirements to the highest standards and in accordance with the standard operating procedures as implemented by the Executive Chef. Ensure proper hygiene and sanitation in the workplace under his jurisdiction, adequate stocks of food supply, inter–department coordination and training. Carry full responsibility for the operating equipment including its inventory levels. Ensure to always maintain the resort food cost and enforce the set service standard procedures by directing, supervising and motivating staff to perform to the highest level of service. Communicate with the guests and share feedback with the chef in charge and the management.
Key Roles and Responsibilities:
§ To ensure that the quality levels of kitchen production and presentation is maintained at its highest level at all times.
§ To ensure that the kitchen and working areas are thoroughly clean at all times.
§ To ensure that all mise- en place is correctly prepared prior to commencing of service.
§ To demonstrate excellent product knowledge of all food and special functions held at the resort.
§ To participate in the service of any special functions or events organized by the resort.
§ To coordinates functions and activities with the F&B department.
§ To establishes and maintains smooth work relationships in the kitchen.
§ To ensure the outlet food cost is always maintained.
§ To conduct regular checks on all food products for any expired item.
§ To ensure all food products are labeled according to requirement.
§ To ensure that equipment is cleaned, when necessary or according to their schedules.
§ To supervise the undertaking of physical asset inventories in scheduled month.
§ To maintain and create a working environment that reflects a sense of place.
§ To be involved in the organizing and coordinating of special functions and events.
§ To continuously train and motivate all subordinates to ensure resorts standards are maintained.
§ To assist supervisors in generating work schedules for kitchen personnel, according to forecasted demand requirements.
§ To delegate responsibilities to staff and ensure tasks are completed in a timely manner.
§ To handle any guest’s complaint in a professional manner, as per resort’s Policy & Procedure (service recovery).
§ To ensure that disciplinary actions are taken, when necessary, according to the resort’s policies.
§ To perform any additional or special duties, as directed by the Executive Chef / Executive Pastry Chef.
§ To maintain the highest level of personal hygiene and grooming, as per standard.
§ To practice proper telephone etiquette with colleagues and resort guests.
§ To attend all training carried out by the Training Department.
§ To ensure that all channels of communication are respected, and information is disseminated to the correct receivers.
§ To ensure excellent communication and working relationships with colleagues are maintained and contribute to the team spirit.
§ To ensure that a safe, hygienically fit working environment is always maintained and reports any concerns or faults immediately to the immediate supervisor.
§ To remain updated on all resort happenings, including guests in-house, arrivals and departures, as well as daily events.
§ To understand and apply the resort’s Policies & Procedures, including during emergency situations.
§ To conduct a monthly communication meeting.
§ To conduct a daily briefing prior to service.
§ To ensure all fixed assets are well maintained.
§ To ensure all activities are carried out honestly, ethically and within the parameters of the U.A.E Law.
A suitable candidate will directly report to the Executive Pastry Chef and should have a minimum of 2-3 years’ experience in an upscale 5* hotel/resort environment. Strong culinary – pastry & bakery knowledge is a must. Should have excellent personal and interpersonal skills, flexible and dynamic team player. Should be able to build strong relationships with high profile and diverse clientele. Should be able to provide the highest standard of service to our guests. Excellent communication in English language is required and an additional language will be highly regarded.
At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.
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