Specialist Application & Sales - Digital Solution

Job responsibility

Sales & Business Development

• Identify, develop, and manage new business opportunities for digital pathology systems and solutions.
• Achieve assigned sales targets and contribute to revenue growth.
• Conduct product demonstrations, presentations, and workshops for potential customers.
• Build and maintain strong relationships with key stakeholders, including pathologists, lab managers, hospital procurement teams, and IT departments.
• Prepare and submit sales proposals, quotations, and tender documents.
• Track competitor activities and market trends to support strategic positioning.
• Weekly update on Partners portal / in house funnel portals.
• Tracking the demo activity / status / monthly report for the review.

Application Support

• Provide pre- and post-sales application support for digital pathology systems, including slide scanners, image management software, and AI-based analysis tools.
• Conduct user training sessions on software operation, workflow integration, and best practices.
• Support system installations, configurations, and validations in collaboration with technical service teams.
• Troubleshoot user challenges, coordinate escalation to technical support when required, and ensure timely resolution.
• Act as a subject-matter expert to support customer satisfaction and smooth adoption of digital pathology workflows.

Market & Clinical Engagement

• Collaborate with marketing teams for product launches, exhibitions, and conferences.
• Build key opinion leader (KOL) relationships and support clinical evidence generation projects.
• Provide feedback from the field to inform product development and market strategies.

Education & Experience

• Bachelor’s degree in biomedical engineering, Laboratory Science, Life Sciences, or a related healthcare/technology field.
• 3–5 years of experience in medical equipment or digital pathology sales and/or application support.
• Solid understanding of pathology workflows, laboratory IT systems, and healthcare regulations in the UAE.