Specialist I - Employee Services

From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and packaging since 1899 — all while keeping the heart of “People Build Businesses” alive.

Our talented people are at the core of our growth, constantly reinventing the Sonoco wheel with brilliant solutions every year. Today we are a world leader in global packaging solutions with diversified operations in over 34 countries. We're extremely proud of our portfolio of brands, our achievements in sustainability and industrialization and the groundbreaking work accomplished by our people.

While reporting to the HR Services Lead, you will be responsible for providing bilingual day to day support to Sonoco employees world-wide, ensuring the highest levels of customer service and serving as the primary contact for employee life cycle data entry and maintenance.

What you’ll be doing:

• You will provide Bilingual front line customer service to employees to assist with all HR questions via e-mail, phone and on-site visitations. You must be able to speak, write and read both Spanish and English.
• Responsible for maintaining employee records and accurate employee data management.
• Ensures seamless transition of employee data from systems to files for employee onboarding process.
• Updates, maintains and manages employee data in Workday (HRIS), audits data and ensures accuracy.
• Ensures 100% data compliance for internal and external audits; provides data as needed for audit requests.
• Monitors employee portal mailboxes, troubleshoots and responds to inquiries, escalating things as needed to the appropriate HR team member.
• Runs routine reports and delivers them to the appropriate business team member.
• Provides support for HR Shared Services, including taking ownership of small project components.
• Assists the HR Shared Services leadership team with other duties as assigned.

This position is located at our Corporate Headquarters in beautiful Hartsville, SC and close to exciting destinations (Myrtle Beach, SC Charleston, SC, Columbia, SC and Charlotte, NC)

We’d love to hear from you if:

• Exceptional customer service skills and people orientation; goes above and beyond to help employees
• Excellent verbal and written communication skills, in Spanish and English
• Strong organizational and interpersonal skills
• Ability to effectively communicate with all levels of employees, candidates and vendors
• Intermediate knowledge and skills in Microsoft Office, specifically Word and Excel
• Ability to handle highly confidential information with the utmost discretion
• Interest in career in Human Resources; bachelor’s degree preferred
• Ability to travel periodically

Compensation:

This is a progression position and could be a level I, II or III. Compensation and progression level will be based on the candidate’s experience and education, and current business needs. The annual base salary range for this role is a follows:

• Specialist I - Employee Services: $54,230 - $57,420
• Specialist II - Employee Services: $61,280 - $68,940
• Specialist III - Employee Services: $74,460 - $78,840

We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.