The Specialist - Retail is responsible for presenting and leasing retail properties to prospective lessors from the industry. The position holder interacts with the clients and ensures that the retail rental requests are addressed as per desired unit’s availability.
Key Responsibilities:
- Support the leasing team to achieve leasing revenue targets set by the management.
- Maintain list of all XXX’s retail properties for leasing as per the desired categories.
- Keep up to date with the knowledge of standard lease terms, properties and their specifications and tenancy policies.
- Demonstrate complete knowledge of the features and benefits of XXX retail properties as well as trends and features of the local market to better position the offerings against the competitors.
- Receive and address customers’ requests relating to retail property requirements.
- Provide retail property options to customers depending upon needs and preference.
- Coordinate between prospective customers and customer relationship team for customers’ site visit /inspection.
- Collect relevant documents required from prospective customers for contracting/wait listing, and ensure all details are entered appropriately in the system.
- Ensure fair allocation of property units by maintaining, tracking, and following the waitlisted customer list.
- Receive transfer requests from tenants and facilitate movement between units, depending on availability and customer preference.
- Assist in identifying partnership opportunities with external service providers to enhance our capacity for managing a wider spectrum of third-party contracts while maintaining cost-effectiveness.
- Fill-up leasing contracts based on the standard template, enter new contracts into the system, and ensure to update the system in case of contract status (contract renewal or expiry).
- Monitor leasing contracts for expiry, and hence, the next available vacancy and accordingly provide property options to waitlisted customers.
- Target and headhunt desired brands that XXX would like to have in XXX and convince them to move.
- Prepare periodic reports as per standard format for usage by higher management – reports on current contracts, expired contracts, renewed contracts, etc.
- For cancellations, coordinate with the customer relationship team, finance, and legal departments to ensure all exit formalities and tenant paperwork is completed and outstanding amounts are settled.
- Understand and adhere to all XXX’s policies and procedures as laid down from time to time.
- Perform all other duties, as assigned by the Line Manager as per business requirement.
Experience:
- Minimum 8 years of experience, preferably in a
real estate asset sales and leasing industry.
- Excellent knowledge of the local market, laws, regulations, and business landscape.
Academic Qualifications and Certifications:
- Degree in Business Administration or related field.
Job Type: Full-time