On behalf of our client ,a multinational market research company, we are looking for a Research Manager/Sr. Accounts Manager within the Client Organization team in Saudi Arabia, Riyadh .
This is a role that requires strong commercial and account management skills.
The person will be responsible to handle a number of our most strategic clients, reporting to the Head of the Client Organization in KSA and will be required to build strong long term strategic relationships with those key clients and make sure we retain and grow them. The person should have strong research skills as well, but more importantly to have a commercial mindset.
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BA in Business Degree or Equivalent
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6-10 years of experience
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Build and maintain strong, long-term relationships with a diverse set of clients
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Serve as the primary point of contact, understanding client objectives and business needs
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Ensure client satisfaction by delivering tailored solutions and addressing concerns promptly
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Manage the end-to-end execution of projects, ensuring they meet quality standards and deadlines
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Collaborate with cross-functional teams to design and deliver impactful research and insights
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Monitor project budgets, timelines, and deliverables to ensure successful outcomes
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Identify opportunities to expand services and grow revenue within existing accounts
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Develop and implement account strategies to achieve growth and profitability targets
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Work closely with sales and marketing teams to attract and secure new clients
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Analyze market research data to generate actionable insights for clients
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Translate findings into strategic recommendations that address client challenges and objectives
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Mentor and support junior team members, fostering professional growth and development
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Contribute to the development of innovative research methodologies and best practices
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Prepare and deliver presentations, reports, and updates to clients and stakeholders
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Ensure clear and effective communication throughout the project lifecycle
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Identify and implement growth potential within the existing customer base
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Work as a team member, collaborator, innovator, thinker, and proactive individual to maintain great momentum