Sr. Associate Implementation Analyst

Conceptual
Proactive
Problem-Solver
Strategic
Technologically Savvy
Visual Thinker

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

Macro Helix helps hospitals and health systems improve the operational and financial performance of their pharmacy services. Our technology‑enabled solutions support clients in reducing drug costs, increasing reimbursements, and maintaining compliance with federal and state 340B regulations.

The Senior Associate Implementation Analyst is a client‑facing role responsible for implementing and training customers on Macro Helix 340B solutions, including 340B Architect. This role partners closely with health systems, contract pharmacies, internal teams, wholesalers, and suppliers to deliver high‑quality, compliant, and sustainable implementations. The Senior Associate focuses on smaller, less complex customer implementations, playing a critical role in delivering timely go‑lives that generate measurable customer savings and revenue impact.

What You’ll Do (Responsibilities)

• Lead customer implementations for assigned Macro Helix 340B products, supporting two to three concurrent product implementations per customer.
• Develop, present, and manage implementation project plans in partnership with customers and internal stakeholders.
• Analyze customer business and technical requirements and recommend appropriate system configurations.
• Configure and customize 340B software settings to align with customer workflows, regulatory requirements, and pharmacy operations.
• Serve as a subject‑matter resource on 340B program rules, implementation processes, and application functionality.
• Coordinate across internal teams, wholesalers, and suppliers to ensure successful data setup, testing, and go‑live readiness.
• Act as the primary point of contact for customer communication during implementation, proactively identifying and resolving issues.
• Provide end‑user training, respond to application questions, and develop training materials and reference guides.
• Support feasibility and profitability assessments related to implementation decisions.
• Contribute to a positive customer experience through clear communication, strong organization, and solution‑oriented problem solving.
• Participate on implementation teams for more complex customers where a senior Implementation Specialist is the lead.

Basic Requirements

• Degree or equivalent and typically requires 2+ years of relevant experience.
• Bachelor’s degree or equivalent combination of education and experience.
• 2+ years of experience in business analysis, systems implementation, project coordination, or technology‑enabled customer solutions.
• Experience gathering requirements and translating them into system configurations or technical documentation.
• Demonstrated experience supporting customer‑facing implementations in a technology or SaaS environment.
• Proficiency with Microsoft Office tools (Excel, PowerPoint, Word).
• Strong communication, organizational, and problem‑solving skills.

Preferred Skills / Experience

• Working knowledge of 340B program rules and compliance.
• Experience supporting healthcare, pharmacy, or regulated environments.
• Experience with Salesforce or similar CRM platforms.
• Familiarity with project management methodologies or implementation frameworks.
• Pharmacy Technician license.
• Experience delivering software training or customer education.
• Ability to manage multiple projects simultaneously with minimal supervision.

Travel, In‑Office, and Physical Requirements

• Ability to travel up to 10% of the time.
• Hybrid or remote work environment depending on business needs.
• Standard office work, including prolonged computer usage.

This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work‑from‑home model. If located in DFW area, the selected candidate may be expected to work on‑site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in‑office days may be designated according to team needs and business priorities.

McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.

Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future.

If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson is an Equal Opportunity Employer

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