Sr. HR & Admin Manager -Workforce planning & Reporting

We are seeking a Senior HR & Admin Manager to manage end-to-end Human Resources and administrative operations. Candidates with prior HR experience in Hotels or the Hospitality industry are preferred, with strong exposure to shift-based and blue-collar workforce management.

Key Responsibilities

1. Strategic HR Leadership

• Support in the development and execution of HR strategies aligned with company growth.
• Collaborate with senior management for workforce planning and organizational development.
• Lead initiatives to enhance employee engagement, culture, and retention strategies.

2. Recruitment & Onboarding

• Supervise recruitment processes through your team, from job posting to offer letters.
• Plan staffing requirements for operations, especially blue-collar/shift-based teams (e.g. housekeeping, bellboys, drivers).
• Oversee structured onboarding programs including system access, property induction, and policy orientation.

3. Employee Relations & Compliance

• Ensure compliance with UAE Labour Law, MOHRE regulations, and internal policies.
• Manage employee grievances, conflict resolution, and disciplinary processes.
• Maintain updated employee records including EID, visa, insurance, and contract data.

4. Performance Management & Training

• Support and implement performance review processes and KPIs.
• Coordinate training, upskilling, and staff development plans with department heads.
• Conduct probation reviews and assist with career progression tracking.

5. Policy & Process Development

• Develop and maintain SOPs, policies, and employee handbooks.
• Create HR workflows for hiring, onboarding, offboarding, and shift scheduling.
• Identify areas for process improvement and ensure alignment with operational needs.

6. Team & Admin Oversight

• Manage and guide a team of recruiters and admin officers in day-to-day tasks.
• Monitor attendance (Odoo), employee fines, asset tracking, and employee-related documentation.
• Supervise offboarding, resignations, final settlements, and asset recovery processes.

7. Operational HR Functions

• Payroll Assistance: Support salary calculations, adjustments, loan tracking, and WPS coordination.
• Document Control: Ensure timely renewals and reminders for employee visa, tenancy contracts, DEWA, DU, Mulkiya, and health insurance.
• Legal Coordination: Work with PRO for visa processing, DTCM, RERA, and DLD affairs.
• Admin Reporting: Maintain HR reports, dashboards, and performance logs for management review.
• Attendance & Compliance: Daily updates on attendance, fines, and disciplinary matters.

Requirements (Mandatory)

• 3–5 years of HR & Administration experience in the UAE.
• Mandatory experience in Hotels or Hospitality industry (candidates without hospitality experience will not be considered).
• Proven experience handling shift-based and blue-collar workforce.
• Bachelor’s or Master’s degree in Human Resources or a related field.
• Strong knowledge of UAE Labour Law, MOHRE processes, and WPS compliance.
• Experience with HR systems, attendance management software, and reporting tools.
• Strong communication and interpersonal skills in English.
• Attested educational certificates are required.

Working Schedule

• Monday to Saturday
• 10:00 AM – 8:00 PM
• Weekly Off: Sunday

Benefits

• Employment visa provided
• Medical insurance
• Paid annual leave
• One-way air ticket after completion of 12 months
• Additional benefits as per company policy

Job Type: Full-time

Pay: AED6,000.00 - AED6,500.00 per month

Application Question(s):

• Do you have experience in task management and workload assessment?
• Do you have experience developing performance management system?
• Do you have experience in workforce planning & assessment?
• Do you have experience in HRMS Tools and Reports?

Experience:

• HR & Admin: 5 years (Required)