Sr. Learning and Development Specialist

Job Purpose

The Learning & Development Senior Specialist will lead the end-to-end design, delivery, and improvement of leadership programs, soft skills, and management capabilities development programs. You’ll handle the full cycle: identify gaps, scope solutions, create or curate content, facilitate live and virtual sessions, manage digital learning tools, and track impact. You’ll also coordinate compliance and other mandatory training & stakeholder collaboration. The role blends hands-on delivery along seeking continuous improvement.

Key Accountabilities

• Conduct training needs assessments using surveys, interviews, and performance data.
• Identify skill, behavior, and knowledge gaps and prioritize solutions.
• Partner with department heads and leaders to align learning with business goals.
• Design, develop, and update leadership, management, and professional development programs using blended delivery (eLearning, instructor-led, virtual, coaching, stretch assignments).
• Create or curate materials: presentations, facilitator guides, participant resources, manuals, job aids, e-learning modules, microlearning.
• Build structured development pathways for managers and high-potential talent.
• Integrate external content or provider offerings where relevant.
• Design and run leadership development initiatives that build behavioral discipline and strategic capability.
• Match executives and high-potential employees with appropriate programs, coaches, mentors, and stretch roles.
• Co-create and manage executive development offerings with internal teams and external providers.
• Facilitate workshops, virtual sessions, cohort programs, and group discussions.
• Encourage practical application and peer learning; provide light coaching where appropriate.
• Administer and update the LMS; organize curricula and learning paths.
• Upload and refresh content to keep catalogs current and relevant.
• Monitor usage, resolve user issues, and improve learner experience.
• Assign, schedule, and track compliance and other mandatory training courses.
• Maintain accurate completion records and follow up on gaps.
• Develop and deliver dashboards and reports on participation, completion, engagement, and impact.
• Collect and analyze feedback and assessment results.
• Make data-driven recommendations and iterate programs to improve effectiveness and adoption.
• Build strong relationships with internal stakeholders, external vendors, and learning partners.
• Collaborate cross-functionally to ensure alignment and resource support.
• Reflecting the company’ image in the best way that is aligned with Enova’s standards.
• Working in an efficient, effective, and productive manner
• Performing other duties related to the job as assigned by the immediate manager
• Perform other related duties or assignments as directed.
• Apply research-based learning principles and inform learner progress and success in learning environments
• Develop and maintain targeted learning assessments to measure key outcomes
• Align with cross-functional teams to effectively contribute to learning development
• Contributing to all engagement activities and assisting with the planning and communications of major events

Qualifications, Experiences, & Skills

• Bachelor's degree in Human Resources or a related field. Master's degree preferred.
• Proficient in the use of learning management systems (LMS) and other learning technologies.
• Strong understanding of adult learning principles, talent management frameworks, and performance management systems.
• Certifications in Instructional Design and Training Delivery are a plus.
• Proficient with Data visualization tools e.g., PowerBI
• Arabic speaking is a must
• 8+ years of experience in learning and development or talent management field
• Learning and Development Expertise
• Instructional Design and Content Development
• Training Delivery and Facilitation
• Learning Technology and Tools
• Evaluation and Continuous Improvement
• Stakeholder Management and Collaboration
• Compliance and Quality Assurance
• Knowledgeable of HR principles.
• Excellent MS Office skills.
• Excellent communication, presentation, and facilitation skills.
• Proven project management and organizational abilities.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Strong interpersonal skills.
• Content development and design
• Instruction Design
• Product management
• Project Management Skills
• Cross Functional Skills
• Decision Making
• Capability to lead and influence a team