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Sr Maximo Consultant
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Title: Sr Maximo Consultant
Area(s) of responsibility
About Birlasoft:
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Job Title: Maximo Developer
- Maximo Instance Support & tickets handling,
- Client handling,
- Documentation Updates
- Customer Meetings
- Onsite-Offshore Coordination
- Knowledge Transfer on Business Processes
- Environment Understanding
- Status Reporting
- Meeting SLAs
- Monitor ticket resolution progress & outstanding issues
- Provide input on strategy, policies and major issue resolutions
- Share the Regular review updates of the engagement.
- Publish the dashboard on a regular basis and discuss the progress.
- SLA Data collection and Status reporting
- On-call support for P0/P1 Tickets 24/7 Response, & resolution of the tickets
- Monitor trouble ticket queues
- Prepare design document for minor enhancement
- Perform functional review and testing
- WebSphere support Start & stop Maximo application server, build & deploy EAR files, managing inbound & outbound queues, Websphere patching.
- Writing Oracle queries, for running reports Interact with end users, and other support team as required
- Learn and follow all Methodologies, Standards and Guidelines and Tools and Techniques employed
- Take the process optimization opportunities leading to overall betterment of GE Power & Water Maximo environment
- Work on Configuration, Scripting, Workflow, Interface, Reports, WAS and other In Scope activities.
- Hands-on experience on Maximo 7.6
- MBO's/ Java Customization
- Maximo Automation Script Writing with python/Jython language
- Maximo Technical Work - App / DB Configurations
- Data Validation & Upload
- Maximo Integration Framework (Rest API, Webservice integration etc)
- Migration Manager Packages
- Understanding of Websphere Application Server, Clustering, EAR Build & Deployment, WebSphere support Start & stop Maximo application server, managing inbound & outbound queues
- BIRT Reports Customization
- Architectural Setup
- Cron tasks and escalation management
- Maximo Instance Support Experience
- Oracle SQL
- SOAP
- Actuate Reporting
- Websphere (EAR Deployment, Queue configuration, Clustering, Patching)
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