Sr. Officer Human Resources

Department : People & Culture

Programme : Food & Agriculture

Reporting to : Head People & Culture

Grade / Title : C2 / Sr. Officer

Duty Station : Multan

Employment Contract : Long Term

Work Week : 5 (Monday to Friday) Days - 40 hrs / week Work Hours : 830 to 1715 hrs

Working Relationships:

External: Training institutions, consultants, vendors, development partners and WWF Network

Internal: Works closely with regional HR Leads, line managers, supervisors, and employees across all departments.

Duties and Responsibilities:

Pre-boarding & Onboarding

1. Following the Recruitment Policy, ensuring smooth navigation of candidates across different stages of the hiring process.

2. Guiding new hires on onboarding process, following induction as per the defined schedule (first four weeks), ensuring their smooth assimilation in the organization’s culture.

3. maintaining a data base of potential candidates for ongoing and future hiring needs; Training and Development

1. Support in employee training needs assessment and implementation of the Annual Training Plan

2. Assist in implementation of Capacity Building of Successors, High Potentials and Young Professional

3. Assist in Team Building as per the annual team building strategy

HR Records & Documentation

1. Validate joining documents during joining. Share employee documents of each employee as per the defined checklist with Head Office

2. Prepare contracts and experience certificates for employees, interns and volunteers 3. Manage the entire documentation of the employee life cycle, including but not limited to offer letters, contracts, probation extensions, transfers, appraisals and increments, awards and rewards.

Employee Exit

1. Manage the employee separation process for all exiting staff, ensuring their smooth exit and transition.

2. Guide the exiting staff on online exit process and ensuring all process checkpoints are met as per the process.

• Employee Relations

1. Build strong relationships with the key stakeholders in line functions to render HR guidance and support when needed.

2. Manage and resolve employee grievances and issues.

3. Conducting/organizing exit interviews and managing the feedback. 4. Converting feedback from exit interactions into actionable insights through analysis and sharing with Head of HR.

HR Policy

1. Provide HR policy guidance and interpretation, as required to in-line functions. 2. Contribute to review and iterations of the existing policies as per changing requirements.

3. Support the development of new policies and procedures as per the organization’s needs.

2. Selection Criteria:

• HEC recognized Bachelor’s degree [4 Years] in Human Resources, Business Administration, Business Management, Organizational Development and Public Administration.

• Minimum of 2 years of experience in Human Resources (Learning & Development or Organizational Capacity Building Roles)

3. Other Skills & Competencies

Technical Competencies

• Strong coordination, planning, and project management skills.

• Proficiency in MS Office (especially Excel for reporting) and learning management systems.

• Ability to manage external training partners and vendors.

Behavioral Competencies

• Excellent communication and interpersonal skills.

• Ability to manage and deliver results, a good team player while maintaining high level of confidentiality and integrity with ability to handle issues that fall under ‘grey area’.

• Strong analytical thinking and attention to detail.

Collaborative, team-oriented approach with the ability to work across departments. Proactive, organized, and solution-oriented mindset

• Adhere to WWF’s Values: Courage, Integrity, Respect and Collaboration