Sr Tour Consultant

Job Summary

HMN Holidays (SMC‑Pvt) Ltd is looking for a professional, experienced, and active Tour Consultant to manage our Umrah, International Tours, Holiday Packages, and Ground Services Department.

The ideal candidate must have strong knowledge of:

• Umrah packages
• International & domestic tour planning
• Hotel bookings
• Visa-related tour documentation
• Airline routing knowledge
• Client dealing & sales closing
• Travel market rates and suppliers

The candidate should be confident in handling clients independently and must have the ability to convert inquiries into sales professionally.

Job ResponsibilitiesUmrah Operations

• Handle complete Umrah package planning
• Prepare customized Umrah quotations
• Coordinate hotels, transport, and visa requirements
• Manage group & family Umrah packages
• Deal with Saudi suppliers and ground operators
• Guide clients regarding travel requirements and documentation

Tours & Holiday Packages

• Design international and domestic holiday packages
• Prepare itineraries for countries including:
• Turkey
• Thailand
• Dubai
• Malaysia
• Azerbaijan
• Egypt
• Europe
• Maldives
• Bali
• Central Asia tours
• Handle hotel bookings and sightseeing arrangements
• Coordinate airport transfers and transportation
• Prepare costing and profit calculations

Sales & Client Handling

• Respond to client inquiries quickly
• Follow up leads professionally
• Convert inquiries into confirmed sales
• Maintain strong customer relationships
• Handle walk-in, WhatsApp, Facebook, Instagram, and online leads

Coordination & Reporting

• Coordinate with ticketing and visa departments
• Maintain proper records of all bookings
• Submit daily sales updates to management
• Ensure all official sales are entered into Accounts Department same day with supporting invoices

RequirementsEducation

• Minimum Intermediate / Bachelor preferred

Experience

• Minimum 2–4 years experience in:
• Umrah operations
• Tours department
• Travel agency operations

Skills Required

• Excellent communication skills
• Strong sales & negotiation skills
• Knowledge of airlines and travel industry
• Knowledge of hotels and tour suppliers
• Ability to prepare professional quotations
• Good English writing and speaking
• Knowledge of WhatsApp Business & social media handling is a plus

Software Knowledge

• MS Word & Excel
• Email communication
• Basic travel software knowledge preferred

Office Timings

• Monday to Saturday
• Reporting Time: 9:00 AM

Salary Package

• Attractive Salary + Incentives
• Salary will be offered according to experience and performance

Incentive Structure

• Performance-based monthly bonus available
• Additional incentives on Umrah & tour sales targets

Important Notes

• Candidate must be responsible and hardworking
• Fast response to clients is mandatory
• Strong follow-up and coordination skills required
• Preference will be given to candidates with existing travel industry experience

Pay: From Rs70,000.00 per month

Work Location: In person