FIND_THE_RIGHTJOB.
STAFF SERVICES MANAGER III
JOB_REQUIREMENTS
Hires in
Not specified
Employment Type
Not specified
Company Location
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Salary
Not specified
DEPARTMENT STATEMENT
ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. ABC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join ABC and help us provide the highest level of service and public safety to the people of the State through licensing, education, and enforcement.
SUMMARY
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- STAFF SERVICES MANAGER III
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Alcoholic Beverage Control
Southern Division (Licensing)
12750 Center Court Drive, Suite 700
Cerritos, CA 90703
To take the Staff Services Manager III exam, please click here.
Some classifications offer an alternate exam option for persons with certified disabilities called the Limited Exam and Appointment Program (LEAP). To be eligible to take a LEAP exam, you must certify through California Department of Rehabilitation (DOR).
Department Website: http://www.abc.ca.gov
Special Requirements
A Statement of Qualifications (SOQ) is required. Please see the Statement of Qualifications Section below for instructions.
A background investigation and fingerprinting are required before a candidate can be appointed to this position.
Interested individuals shall submit a completed State Examination/Employment Application (STD Form 678) or Electronic State Employment Application (through CalCareers Account www.jobs.ca.gov) and all other required documents as detailed in the job announcement.
A copy of your unofficial transcripts must be included with your application when education is being used to meet the minimum qualifications. Official transcripts will be required prior to appointment.
Resumes will not be accepted in lieu of a completed application.
Failure to follow these instructions may result in your application not being considered for the position.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/15/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Candidates are REQUIRED to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). Only those candidates who submit all required documents by the final filing date will be considered. Resumes or Cover Letters DO NOT take the place of the Statement of Qualifications. Please see the SOQ instructions below for content and formatting information.
Benefits
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.abc.ca.gov
Human Resources Contact:
Ginger Valdez
(916) 419-2557
Ginger.Valdez@abc.ca.gov
Hiring Unit Contact:
Jaime Taylor
(916) 419-5150
Jaime.Taylor@abc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Angela Shaffer
(916) 285-8519
Angela.Shaffer@abc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
The SOQ is REQUIRED to elicit information regarding each candidate’s interest and experience in relation to this position. The completed SOQ shall not be more than two (2) pages, using Arial, 12-point font size and be organized and numbered as reflected below. Resumes, cover letters, and other materials will not be considered as responses to the SOQ. Please describe your experience in the following:
- Describe your leadership and management team experience which demonstrates your ability to create a clear vision, set goals and expectations, and encourage leadership, teamwork, and initiative at all levels.
- Describe your experience with policy development and implementation.
- Describe your experience with overseeing and managing politically sensitive, high profile and/or mission critical issues related to licensing and/or regulatory matters.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
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