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Stock Associate (Top of the Rock - Rockefeller Center)

#parttime #temporary

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: 25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM
Business Hours: Monday–Sunday, 7:00AM–12:00AM

Behind Every Great Store Is a Great Team

Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.

To support our peak season operations, we're seeking detail-oriented and dependable SUPPORT/STOCK ASSOCIATES who thrive behind the scenes and contribute to operational excellence.

As a Support/Stock Associate, you ensure our retail spaces and pop-ups remain organized, stocked, and visually aligned with brand standards. Your work directly supports sales performance and the seamless guest experience that defines our attraction.

This seasonal role provides valuable operational exposure, with potential consideration for future opportunities based on performance and business needs.

What You'll Do
Receive, unload, and process incoming shipments
Organize and store merchandise accurately
Replenish sales floor and popup inventory
Execute visual merchandising and product placement plans
Track inventory levels and conduct periodic audits
Maintain a clean, safe, and orderly stockroom
Follow company policies and safety standards
Assist leadership with operational projects as needed
What You Bring
Strong organizational skills and accuracy in inventory handling
Ability to work independently in a fast-paced environment
Team-oriented mindset with clear communication skills
Comfort using inventory or retail systems
Prior stockroom or retail experience preferred
Qualifications
High School Diploma or equivalent required
1–2+ years of related experience preferred
Flexible availability, including weekends and holidays
Professional attitude and reliability
Physical Requirements
Ability to lift and move merchandise up to 60 lbs.
Ability to stand and move for extended periods
Ability to operate inventory systems and equipment as needed
Why This Role Matters

Every memorable guest experience begins with a well-prepared store. As a Support/Stock Associate, you ensure the right products are available at the right time, presented beautifully and accurately tracked. Your work behind the scenes directly supports revenue, operational efficiency, and the overall guest experience at one of New York City's most iconic attractions.

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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