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JOB_REQUIREMENTS
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Manage outbound activities for customer orders
Manage outbound shipments, follow up with clearing and forwarding agents and monitor turnaround time (TAT)
Manage the stock movement through the warehouse management system
Coordinate with the CRM and credit teams for invoicing customer orders
Verify customs documentation for exports and transfer of ownership
Track shipments and update customers on a timely basis
Coordinate and arrange transportation of shipments to destination
Cooperate with the sales and warehouse teams for smooth execution of shipments
Coordinate with the Operations Manager on the confirmation of received merchandise
Check for damaged merchandise and report accordingly
Update all transactions on the system and ensure data accuracy
Assist in stock counts and inventories and ensure optimal stock levels at all times
Handle the proper replenishment of merchandise.
Handle order processing, invoicing, and AWB creation with logistics partners.
Coordinate picking, packing, and shipment dispatch to ensure timely delivery.
Manage online inventory and stock transfers between stores and warehouse.
Track shipments and resolve logistics or delivery issues promptly.
Support returns/exchanges and maintain accurate records on SAP/ERP.
Prepare daily order and inventory reports and ensure smooth e-commerce operations.
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