The job holder will be responsible for guiding the success of a Store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.
Store Administration
Regularly audits own store administration and resolve any issues
Implements, within own store, any changes in administration procedure positively and effectively.
Sales & Customer Focus
Consider the needs of customers at all times
Implements a high standard of customer focus within the store
Regularly assesses customer service standards within store
Leads by example in all aspects of customer service
Actively seeks ways to achieve or exceed shop sales targets
Ensures all members of team have an understanding of figures and targets to be achieved
Ensures any promotional offers, regarding stock, are implemented within own store
Ensures store maintenance budgets are used effectively to maintain smooth running of the store
Competition Management
I am aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
Suggests proactive measures to the Area Manager to counter competition threats.
Stock Presentation & Management
Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
Ensures a high standard of visual merchandising and maintenance amongst all staff
Effectively communicates any changes in stock or store layout to all members of the team
Ensure that each member follow the retail standard
Maintaining the back store operation and replenishment of the merchandise
Staffing & Performance Management
Monitors/ Manages schedules for salesperson work hours, vacations and days off;
Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary;
Encourage full participation of salesperson in creating store goals and developing plans
Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Security
Ensures security procedures are adhered to throughout the store e.g. Staff bag checks.
Maintains a high standard of security awareness, regarding stock and money, within the store
Completes all reporting requirements of the Area Manager on time.
Two years in the retail industry heading one complete section/department, required Graduate. Desired MBA.
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children's products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.
At Babyshop , our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen , Philips Avent, Tommee Tippee, Medela , Dr. Brown’s and many more . Our extensive collection includes baby and kids' clothing, baby essentials, nursery items, strollers, car seats, toys, and more.
Child safety is at the heart of everything we do at Babyshop . We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.
We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, "My Baby Expert." Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family's needs.
Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children's products is a testament to our unwavering dedication to excellence and responsibility.
