Store Manager

Job Summary | Purpose:

· Overseeing the efficient and effective operations of a dark store, ensuring seamless order fulfillment and delivery processes for online customers.

· Managing inventory, supervising a team of associates, and maintaining a high level of customer satisfaction.

· Collaborate with cross-functional teams to optimize workflows, implement operational strategies, and drive performance to achieve business goals.

· Demonstrate strong leadership skills, exceptional organizational abilities, and a customer-centric mindset to ensure the smooth functioning of the dark store and the delivery of exceptional service to customers.

Duties and Responsibilities:

· Ensure prompt receipt of Purchase Orders (POs) and Transfer Orders (TOs).

· Expedite the put-away process immediately upon receipt of POs/TOs.

· Verify the accuracy of all put-away transactions.

· Ensure timely closure of all Return to Vendor (RTV) transactions, and promptly generate Credit Notes.

· Conduct necessary adjustments to Inventory Bin Tickets.

· Overall responsibility for the dark store's operations, including inventory management, team supervision, customer satisfaction, and achieving business goals.

· Authority to make significant operational decisions and handle overall store performance.

· Assigns tasks and responsibilities to the associates and ensures that the required staffing levels are maintained.

Job Specifications & Requirements

· Demonstrate effective leadership skills in the assigned role.

· Strong attention to detail and accuracy in handling inventory-related transactions.

· Excellent organizational and time management skills.

· Proficient in using inventory management systems and software.

· Knowledge of Return to Vendor (RTV) processes and the ability to generate Credit Notes promptly.

· Effective communication and leadership skills to coordinate with team members.

· Strong problem-solving skills with the ability to troubleshoot inventory discrepancies and implement corrective actions.

Job Type: Full-time

Application Question(s):

• what is your salary expectation?
• are you available to join immediately, if not what is the notice period?

Experience:

• Supermarket/Dark store: 2 years (Required)