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KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES
· Supervise daily store operations and maintain a smooth workflow.
· Deliver a world-class customer experience in line with luxury brand standards.
· Support and coach sales associates to achieve individual and store sales targets.
· Oversee inventory control, stock replenishment, and product presentation.
· Handle customer inquiries and resolve any issues, managing after-sales service processes effectively. ·
Ensure compliance with store policies, security procedures, and audit requirements.
· Assist in reporting, staff scheduling, and store opening/closing duties.
BACKGROUND, QUALIFICATIONS & EXPERIENCE
Qualifications
· Previous experience in luxury retail or premium customer service is essential.
· Strong understanding of luxury watch brands and their unique selling propositions.
Skills
· Strong leadership and team management skills.
· Excellent communication and problem-solving abilities.
· A passion for luxury timepieces and the ability to convey brand stories effectively.
· Professional appearance and exceptional client-handling etiquette.
Job Type: Full-time
Pay: BD500.000 - BD800.000 per month
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