Store Manager – Multi-Brand Beauty Retail

Job Title : Store Manager – Multi-Brand Beauty Retail

Location :Erode / Tirupur

Reporting To :Cluster Operations Manager

Employment Type :Full-Time

Experience Required :3–5 years in retail management, preferably in beauty, cosmetics, fashion, or lifestyle segments.

Job Summary

The Store Manager is responsible for leading the overall operations of a multi-brand beauty retail store. This includes team

leadership, customer experience, sales performance, brand compliance, visual merchandising, and inventory control. The ideal

candidate has strong leadership skills, a passion for beauty, and experience in managing multiple premium or luxury brands

under one roof.

Key Responsibilities

• Oversee day-to-day operations including opening and closing procedures.
• Maintain store cleanliness, organization, and adherence to brand guidelines.
• Ensure compliance with health, safety, and statutory regulations.
• Recruit, train, motivate, and lead store staff (Beauty Advisors, Makeup Artists, Cashiers, etc.).
• Conduct regular team meetings, performance reviews, and coaching sessions.
• Foster a positive, high-energy work environment to reduce turnover.
• Drive sales to achieve monthly and annual targets.
• Deliver exceptional customer service through trained staff and product knowledge.
• Resolve customer queries and complaints effectively and professionally.
• Monitor and improve conversion rates, basket size, and average transaction value.
• Ensure brand representation and compliance for all in-store brands.
• Coordinate with brand representatives for training, promotions, and new launches.
• Implement and monitor visual merchandising standards to maximize product appeal.
• Oversee stock levels, replenishments, and audits while minimizing shrinkage.
• Coordinate with warehouse and suppliers for stock transfers and returns.
• Monitor expiry dates, testers, and stock rotation.
• Execute in-store campaigns, loyalty programs, and promotional events.
• Collaborate with marketing teams for local events and influencer activations.
• Maintain daily, weekly, and monthly sales reports.
• Analyse KPIs and implement action plans for performance improvement.
• Monitor competitors and suggest strategies for retention and growth.

Key Requirements

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• 3–5 years of experience in retail management (beauty, cosmetics , fashion ).
• Proven leadership and people management skills.
• Strong understanding of retail KPIs, inventory control, and store operations.
• Excellent communication, interpersonal, and customer-handling skills.
• Good product understanding in Beauty & Personal Care, with willingness to learn.
• Tech-savvy and comfortable using POS systems, MS Excel, and CRM tools.

Preferred Skills

• Experience with premium/luxury beauty brands (e.g., Nykaa, Health & Glow, Dabur New U, L’Oréal).
• Strong understanding of skincare, makeup, and beauty products.
• Certification in retail management or cosmetology (an added advantage).

What We Offer

• Competitive salary with attractive performance-based incentives.
• Employee discounts across premium beauty brands.
• Opportunities for career growth within the organization.
• Ongoing training, workshops, and brand certifications.

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

• Provident Fund

Work Location: In person