Student Support Supervisor

Position Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs.

Area of Supervision Expected:
Programs and Centers:

• Asian, Pacific Islander & Desi Americans (APIDA) program
• BASE (Black Academic Success & Engagement) program
• Pride Nest (Serving our LGBTQ+ student population)
• Undocu-Falcons Center (Serving undocumented and mixed-status students/families)
• ALMA Del Lago (Academic Latinx Multicultural Alliance) program
• Puente Program

Typical Duties

Typical duties of assigned programs/services may include, but are not limited to: plan, organize and direct the operations of assigned student and/or academic support programs for student success and overall program effectiveness; coordinate support services; establish and maintain accurate recordkeeping for assigned programs and appropriate agencies, which may include student eligibility, participation and progress; coordinate services in support of students taking classes, including in an online environment; train, supervise and evaluate assigned employees; participate in interviewing and selection new employees; ensure accountability and adherence to applicable laws, regulations, policies and procedures; prepare, monitor and maintain budgets and expenditures for functions and activities in accordance with District policies; develop and implement departmental procedures, forms, activities, and materials required for efficient operations of assigned programs; develop and conduct training and appropriate implementation for effective program operations and accountability; participate in program review and audits; assist with and/or prepare, maintain and monitor area/program funds, budget allocations, expenditures, and other related functions to ensure compliance with established guidelines; prepare and submit program and grant related plans, reports and other documents; interpret and apply complex procedures in diverse situations using independent judgment; respond to requests for information from students, employees and the public; build and maintain effective working relationships, working collaboratively with other college and district employee, faculty, administrators and agency representatives; coordinate assigned program workshops and events; administer disciplinary actions if necessary; may develop and maintain liaisons with, but not limited to, local high schools, area employers and local community-based organizations to provide enhanced opportunities for students; may oversee and participate in outreach and recruitment activities; may lead or serve on appropriate committees; perform related duties as assigned.

Assigned programs/services may include, but are not limited to, one or more of the following:

• California Work Opportunity and Responsibility to Kids (CalWORKs)/Temporary Assistance for Needy Families (TANF)
• Call Center
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services (EOP&S)/Cooperative Agencies Resources for Education (CARE)
• Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Minimum Qualifications

Application Instructions

• A Los Rios Community College District Application
• Letter of Interest
• Resume

• Only information listed on the application and transcripts (if requested) will be used to verify Minimum Qualifications.
• Applications stating “see resume” will be disqualified.
• Applications missing any required documentation will be disqualified.

Los Rios Community College District offers competitive salaries and a very comprehensive employee benefits package to include medical insurance, CalPERS retirement, and opportunities for additional insurance and financial investments.

Full-time, twelve-month employees receive 18 days of annual paid holidays, 15 days’ vacation yearly (with increases after 5 & 10 years), and 8 hours of sick leave per month. Los Rios also offers professional development opportunities with the district and financial support and/or paid time off to complete external academic studies. You are eligible for the aforementioned benefits as a regular employee with a permanent assignment of 0.50 FTE or greater. To calculate this position’s FTE, take the number of hours per week divided by 40, to get the percentage of hours worked. Then take the number of months worked divided by 12, to get the percentage of work year. Then take the percentage of hours worked multiplied by the percentage of months worked to get the position’s FTE (e.g., a position that is 30 hours per week with a work year of 10 months: 30/40 = 0.75; 10/12 = 0.8333; 0.75 * 0.8333 = 0.625 FTE).

For the full bargaining unit agreement and benefit details click the link below and select your employee group to learn more about the benefits available to you.

Click Here for the Classified Employees Benefit Guide.