Area(s) of responsibility

Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Role: Salesforce BA
Experience: 8-10 years
Location: Mumbai, Pune, Noida, Bangalore, Chennai

Roles & Responsibilities:

Functional consultant with minimum 8 years work experience. 6+ years of experience in the Salesforce ecosystem

• Expertise in one or more Salesforce Product Technologies and can embed these capabilities into existing or new Salesforce Platform based solutions
• In-depth understanding of the capabilities and constraints of the Salesforce platform
• Ability to work with clients for requirements grooming and translate business needs into solution design and functional specs for the team.
• Support design creation leveraging best practices and reviews with Architects
• Contribute to developing test plans and drive the testing during both QA and UAT.
• Experience in designing quick starts, POCs and accelerators
• Experience with CPQ, Healthcare or Financial Services industries (Preferred)
• Excellent writing, presentation, communication and organization skills
• Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, AppExchange Knowledge and deep knowledge in several AppExchange packages
• Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc.
• Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution’s feasibility and functionality
• Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
• Experience in Agile project delivery
• Preferred Certifications – Salesforce Admin, Salesforce Business Analyst, Salesforce Sales, Service , CPQ Consultant certification.