Supervisor

Job Summary

We are looking for a dedicated and experienced Shop Supervisor to oversee the day-to-day operations of our F&B café. You will supervise staff, ensure the shop is clean and well-organized, and deliver excellent customer service at all times.

This role is ideal for someone with strong leadership skills, attention to detail, and the ability to manage operations efficiently in a fast-paced, customer-focused environment.

Key Responsibilities

• Supervise staff, including training, scheduling, and daily task delegation
• Ensure the shop is clean, organized, and compliant with all health and safety regulations
• Provide excellent customer service and resolve customer complaints professionally
• Monitor stock levels, order inventory, and manage the budget
• Complete daily administrative tasks, including cash deposits and inventory reports
• Work closely with the manager to develop and implement marketing and promotional strategies
• Support overall team operations and perform other duties as assigned

Requirements

• Minimum 3+ years of experience in a food service or hospitality setting
• Strong communication and customer service skills
• Proven ability to manage and motivate a team
• High attention to detail and accuracy
• Ability to work independently and collaboratively within a team
• Physically able to stand, walk, bend, and lift during shifts
• Ability to lift and carry items up to 25 pounds
• Willing to work flexible hours, including evenings and weekends
• Immediate joiners preferred
• Candidates must be available in Bahrain

How to Apply:

Send your CV to hr@oneelevenbh.com

Work Location: In person